Terms and Conditions
Please read Mushroom Lodge Terms & Conditions Group Concessions
Complimentary concession will be made as follows;
1.) Groups of 10 or more full paying clients: Tour Leader charged 50% of the STO rate given to the clients.
2.) Groups of 15 or more full paying clients: Tour Leader stays free of charge on the same basis as the clients.
Bona fide accredited Safari guides accompanying clients during their stay at Mushroom Lodge and Presidential House will be charged 50% of the applicable lodge per person rate.
The guide will be accommodated in the guide’s accommodation facility.
Age restrictions are applied in the interest of personal safety as well as the comfort of other guests.
Children over the age of 6 years are welcome at Mushroom Lodge and Presidential House.
Special dining arrangements can be made (upon request) as well as Baby sitting services at a nominal fee.
Payments and Bookings
1.) Bookings will be held provisionally for 14 days (2 weeks) and then must be confirmed or released.
2.) A 25% deposit is required in order to confirm a booking.
3.) Full prepayment is due 30 days (1 month) prior to arrival of clients
4.) Reservations made with in 30 days prior to the clients arrival will require full prepayment within 7 working days (1 week) of having made the reservation.
5.) Late bookings made within 7 days (1 week) prior to the clients arrival will require full prepayment within 48 hours of having made the reservation.
All reservations are subject to automatic cancellation if payments are not received in accordance with the above.
Cancellation can only be effected on receipt of written notification.
Number of days prior to arrival policy / cancellation fees;
90 – 31 days: 25% of the total value of the reservation will be charged
0 – 30 days: 100% of the total value of the reservation will be charged
If clients fail to arrive and no cancellation has been made, the total value of the reservation will be charged
Payments at the lodge can only be accepted in the following manner;
Preferred – ONLY ZAMBIAN KWACHA IS ACCEPTED
VISA – Credit cards will need to be taken on check-in at the property to allow management time to get the necessary authorisation from the bank
Bank guaranteed cheques.